Managing Customers In Kixxl
Within the Kixxl Admin on Shopify, the Customers section gives you a centralized place to manage and track all the Orders placed for Kixxl-enabled products. It works alongside Shopify’s own customer database but adds Kixxl-specific insights that are useful for DTF, stickers, or gang sheet workflows.
Purpose of Customer section in Kixxl:
- Know exactly which design belongs to which customer.
- You can review customers previous gang sheets, file types, and customizations.
- Helpful for reorders, repeat designs, or troubleshooting issues.
- Minimizes mix-ups when handling large batches of custom prints.
- You can quickly identify customers with missing uploads or file errors. This helps in following up directly with the correct person from within your workflow.
Ensure your login and the Kixxl Installation to the Shopify store.
1. Access the Customer section
- Navigate to the Kixxl on the right side menu bar and select Customers.
- The Customer tab allows you to see the primary details of all customers, i.e, name, email, location and order history.
2. Search for the Customers
The customer tab includes a Search bar, where you can search for any customer by name and email.
By default, the Customers tab displays 10 customers per page. You can adjust this by clicking the ’10 per page’ button and selecting to view 30 or 50 customers per page.
3. View Customer Orders
Click on any customer tab to view their details. The tab allows you to view:
- Total Order Places: how many orders were placed by an individual customer.
- Total Order Amount: The Total amount spent on all orders by an individual customer.
Purchase Square Inches overview: It shows you a summary of how many square inches of print area a customer has purchased over time.
In addition to this, if you want to purchase more square inches, you can add the number of inches and click “Add”.
